Front Desk FAQ

Our front desk team is here to help you with any and all of your administrative needs so you can focus on your oral health. If you are between dentists, let us handle getting your records. We can take the stress out of that task for you, and you can concentrate on getting the care you require. Watch our video to learn more about this vital part of our team.

What Can Our Front Desk Team Do for You?

Our warm and friendly front desk team is here to make your experience as positive as possible from the moment you walk in to the moment you head out. Count on them for:

Patient Interaction & Scheduling: The front desk is your first point of contact with us. We can help you get the information you need, schedule appointments, and answer your calls.
Insurance & Billing: The front desk can help you navigate insurance information, submit insurance claims, understand our payment plan, collect payments, and manage accounts.
Patient Records: We keep track of your patient records and charts, so all your information is available to the dentist for your appointment. We also help with the transition from another dentist to our practice.

What Makes Our Patient Experience Different?

Our front desk team works closely with the dentist and assistants to make sure you receive the warmest, most efficient care possible. Our goal is to create a warm and welcoming environment where you can enjoy a dental experience that is professional and compassionate.